Warranty Policy

Installation Warranty

Evening Glow provides a one-year warranty on installation workmanship. Your written project agreement identifies the coverage for your installation. If an existing agreement provides different terms, those terms continue to apply.

• Corrections to defects in our installation workmanship
• Installation connections and mounting included in the agreed project scope

Manufacturer Warranties

Lights, controllers, transformers and other equipment have product-specific manufacturer warranties. Coverage, duration, exclusions and claim requirements depend on the actual model and the manufacturer's written terms.

• Your written quote identifies the equipment proposed for your project.
• Ask us for the applicable manufacturer warranty before accepting your quote.
• A limited lifetime product warranty does not extend Evening Glow's installation workmanship warranty.

Getting an Issue Reviewed

Contact us if a light, connection or controller stops working. We will review the installation and the applicable written coverage before recommending a repair or manufacturer claim.

• Describe what happened and which part of the system is affected.
• Include your installation date and a photo if available.
• We will explain any proposed charge for work outside the applicable coverage before proceeding.

Coverage Limits

Installation workmanship coverage addresses defects in our work. Routine maintenance, normal wear, damage from landscaping or other outside causes, and changes made by others are reviewed separately. Manufacturer exclusions follow that product's written warranty.

Warranty Service

To obtain warranty service:

• Contact us when you discover the issue
• Provide proof of purchase and installation date
• Allow us to inspect the system
• Keep the system maintained according to its product instructions

We will coordinate a service visit and explain the next steps after reviewing your request.