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Existing Systems & Ongoing Care

Outdoor Lighting Repair & Maintenance

Existing-system enquiries & EverGlow 365 plans

Tell us what has changed with your outdoor lighting. For ongoing care, explore our EverGlow 365 annual maintenance plans below.

Ask About an Outdoor Lighting Repair

Start with an enquiry about your existing system. Send photos of the affected lights and any visible wiring, plus a short description of the symptoms and your location. We’ll discuss whether we can help and the service terms before arranging an appointment.

The $149 service charge includes the first hour. Additional time is $95 per hour. We confirm the repair scope and service terms before the appointment.

Dark Zones or Flickering Lights

Tell us which lights are dark, dim or flickering, when the change began, and whether one fixture or a whole zone is affected.

Wires, Splices & Fixtures

Share photos of exposed or damaged cables, loose fixtures, or lights disturbed by landscaping. Include any recent work around the affected area.

Timers, Photocells & Transformers

Describe lights switching at the wrong time or a system that has stopped responding. If known, include the timer or transformer model.

EverGlow 365 Annual Maintenance Plans

Compare the scheduled visits, system care and member perks included in each plan.

Green

Essentials

$250/year
1 Visit / Year
Up to 20 fixtures

Plan Features

  • Annual 7-Point Wellness Check
  • Lens cleaning & debris removal
  • Basic aim adjustments
  • Timer tune-up

Member Perks

  • Standard response time
Most Popular
Blue

Signature

$420/year
2 Visits / Year
Up to 20 fixtures

Plan Features

  • Bi-Annual 7-Point Wellness Check
  • Spring & Fall seasonal adjustments
  • Deep cleaning of all lenses
  • Foliage trimming around fixtures

Member Perks

  • 10% off add-on fixtures
  • Priority response time (24-48 hrs)
Yellow

Estate

$840/year
4 Visits / Year
Up to 20 fixtures

Plan Features

  • Quarterly 7-Point Wellness Check
  • VIP comprehensive cleaning
  • Unlimited aiming adjustments
  • Extensive wire re-burial as needed
  • Proactive bulb replacement tracking

Member Perks

  • 15% off add-on fixtures
  • Same-day emergency response

Pricing for Larger Systems

Have a sprawling estate? We scale our plans based on fixture count to ensure every light gets the attention it deserves.

System SizeEssentials 🟢Signature 🔵Estate 🟡
Up to 20 Fixtures$250 / yr$420 / yr$840 / yr
21–40 FixturesAdd $120Add $210Add $420
41+ FixturesCustom QuoteCustom QuoteCustom Quote

Example Calculation: Systems over 40 fixtures are quoted individually, so a 60-fixture system on the Signature Plan gets a custom annual price based on the exact fixture count.

The 7-Point Wellness Check

Every maintenance visit includes our exhaustive diagnostic sweep to catch minor issues before they become major problems.

1

Transformer Health

Test amperage, verify core load is under 80%, and check terminal block security.

2

Timers & Photocells

Ensure accurate schedules, update for sunset times, and test light sensors.

3

Voltage Checks

Test voltage at each fixture to ensure it falls within the optimal 10.5V - 15V range.

4

LED Diodes

Inspect for lumen depreciation, color shifting, or moisture intrusion.

5

Cables & Splices

Check for exposed wires, heaving cables, and verify grease tube integrity.

6

Fixture Housing

Inspect brass/copper for corrosion, clear debris, and lubricate O-rings.

7

Aim & Optics

Re-align fixtures disrupted by weather or landscapers for perfect illumination.

"An ounce of prevention is worth a pound of cure."

Free First Year

New installations over $3,500 automatically receive their first year of the Essentials 🟢 plan absolutely free. It’s our way of ensuring your system settles into your landscape flawlessly.

The $49 Quick-Fix

Accidents happen. A landscaper cuts a wire, or a stray football breaks a fixture. For our Signature and Estate members, non-warranty service calls are reduced to a flat $49 trip charge (plus parts). Standard repair service is $149 including the first hour, then $95 per hour for additional time.

Warranty Conditions Note

Our brass fixtures carry a lifetime warranty, and our LEDs carry a 5-10 year warranty. However, warranties do not cover damage from third parties (landscapers, pets, acts of nature) or lack of maintenance (e.g., severe hard water buildup destroying lenses). An EverGlow 365 plan ensures your system stays in warranty-compliant condition.

Ready to secure your lighting?

Ask About EverGlow 365

Let’s talk about your property.

Tell us what has changed with your existing lights, or text photos of the affected area. We’ll discuss the repair scope and service terms before arranging an appointment.